![]() ![]() If your organization uses account recovery, reach out to your administrator to reset your master password. ![]() If you have emergency access enabled, contact your trusted emergency contact to regain read or takeover access to your account. If you don't have a hint setup, you'll get an email reporting this. If you have one setup, a hint will be emailed to your inbox. Selecting your server is necessary before trying the following steps. Bitwarden data regions are separate, and your account only exists in the region where it was first created. ![]() There are, however, a few steps you can take to try to regain access to your account:Ĭheck that you have the right server selected when you try to log in. This means that Bitwarden has zero knowledge of, way to retrieve, or way to reset your master password. The Masked Email address will automatically be saved in your Fastmail account at Settings → Masked Email.įor more information on using and managing your Masked Email addresses through Fastmail, see our help page here.My Account Log In & Unlock I Forgot my Master Passwordīitwarden operates with zero-knowledge encryption. a backup and all his account user names and passwords, but she knows that she data was lost.
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